Comfluent

Privacy Policy

Last updated: January 6, 2026

What information do we collect?

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

  • Name, email address, and contact information
  • Usage data including how you interact with our platform
  • Communications between you and our support team
  • Payment information when you make purchases

We also automatically collect certain information about your device and usage of our services, such as:

  • IP address and location information
  • Browser type and version
  • Pages visited and features used
  • Device information

How do we use your information?

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process payments and fulfill orders
  • Send you important updates and communications
  • Provide customer support
  • Analyze usage and improve our platform
  • Comply with legal obligations
  • Protect against fraud and abuse

How do we share your information?

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who help us operate our services (payment processors, hosting providers, etc.)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your rights

You have the right to access, update, or delete your personal information. You may also object to or restrict certain processing of your information. To exercise these rights, please contact us at privacy@comfluent.co.

Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with our marketing efforts. You can control cookie preferences through your browser settings.

Third-party services

Our services may contain links to or integrate with third-party websites or services that have their own privacy policies. We are not responsible for the privacy practices of these third parties.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@comfluent.co

Address: Comfluent, P.O. Box 12345, Nairobi, Kenya

This privacy policy was last updated on January 6, 2026 and is effective immediately.